OppLoans Named 6th Best Place to Work in the US by Glassdoor
The job site’s 2018 Best Places to Work rankings also named us the second best workplace in Chicago for a small- to mid-size company.
We weren’t expecting any gifts for the holiday season, but the good folks at Glassdoor, one of the top job sites in the country, decided to give us one anyway. And boy howdy was it a doozy.
They conducted a nationwide survey looking for the best places to work in 2018 and over 700,000 voters responded. Once all the info was tallied, Glassdoor announced that OppLoans had been rated the second best place to work in Chicago for small- to mid-size companies and the sixth best small- to mid-size workplace in the whole dang country.
Whoa! That’s really cool!
Treating our customers well means treating our employees well.
We don’t like to brag, but we can’t say we’re entirely surprised that our employees rated the company so highly. OppLoans is a fantastic place to work, and its because our leadership realizes that the people who work here are our number one resource. How else are we going to bring the kind of caring, supportive brand of customer service that our customers expect?
“We’ve always felt like one of the best places to work. Now it’s official!” said OppLoans CEO Jared Kaplan.”Our industry-best customer satisfaction scores are directly correlated to our exceptionally high employee morale. Happy and engaged employees create phenomenal customer experiences. Our employees don’t dread Monday morning. They come to work energized to provide a better alternative to folks who have traditionally relied on payday loans, auto title loans, and bank overdraft fees to fund emergencies. We care deeply about fostering a balanced work environment where everyone clearly understands their role and responsibilities… and maybe even has a little fun. Hopefully, other great Chicago talent will see this and want to join the team!”
Great pay, great benefits, and a great environment.
How exactly do we go above and beyond for our employees? Well, it begins with compensation. In addition to their competitive salaries, we provide our employees with generous health care coverage (including a free HSA plan), 401(k) matching, and flexible vacation.
But we don’t stop there. Our employees are also given daily subsidized lunches, transportation programs, free gym membership, and pantry stocked to the brim with healthy snacks. In 2018, we plan to invest additional resources into continuing education opportunities for our employees.
And then there’s our office, which is second to none. OppLoans has grown quite a lot over the past year, and we moved into a new space this past August. Taking up the entire 34th floor of the historic One Prudential Plaza building in downtown Chicago—and half the 35th floor—our new office space is open, bright, and comes with an absolutely gobsmacking panoramic view of Millennium Park and Lake Michigan. Plus, it’s accessible by public transportation.
“One of my favorite moments from the past year was the day that everyone got to come up to the new office and start working there,” said OppLoans PeopleOps Associate Katie Cochran, who spearheaded all aspects of the move. “We had swag bags laid out for everyone, and the office was shiny and new, and such an amazing new space for people to get to come to every day. We had worked so hard in the months leading up to the move—when we were totally out of room in our old office. This new office space wouldn’t have been possible without all the amazing work that people put in to grow the business, and it was a great inspiration for everyone to work even harder as we launched into our busiest fall yet.”
A commitment to social responsibility in everything we do.
As an industry leader in the socially responsible lending, OppLoans also believes in giving back to the causes that our employees believe in. That’s why we have our quarterly OppToGive program. Employees nominate each other for going above and beyond the call of duty, and the employees with the most votes get $1,000 to donate to the charity of their choice.
In a lot of ways, the things that make OppLoans so special aren’t the kinds of things you can quantify. Happiness doesn’t fit on a spreadsheet. It’s about the experience of coming to work every day and knowing that your bosses, your co-workers, and the company at large care about you and your success—the kind of care that you can then pass on to the customers you help.
At OppLoans, employees are encouraged to grow and to develop their skills, and the reason it’s such a great place for people to grow is because of the support system they find here. And not just from their supervisors, but from their fellow employees as well.
“We have an incredibly open and transparent culture here that we’re very proud of and that we work very hard to maintain,” said Cochran. “And that culture all begins with Jared. At what other company could any employee make an appointment with the CEO and have him find the first opening on his schedule to sit down with them? That openness is reflected throughout the company culture, from Jared’s quarterly Town Hall Q and A’s to one-on-one meetings between managers and employees. We trust each other, which is why we’re not afraid to tell each other the truth.”
We’re also growing like crazy.
And if we’re going to be honest with you, dear reader, we’ll tell you that one of the most amazing things about this Glassdoor ranking all the more amazing is that it comes during a period of astounding growth for the company. We began 2017 with under a hundred employees and we’re ending it with 199. We more than doubled over the course of a single year. Talk to any person who’s worked for a fast-growing start-up, and they’ll tell you that the first thing to go out the door is employee morale and best practices. Turnover rates skyrocket.
And yet, OppLoans boasts a retention rate of 95 percent, and 99% approve of our CEO, Jared Kaplan. We also enjoy a rating of 4.8 out of 5 stars on GlassDoor, with 96 percent of employees stating that they would recommend working here to a friend.
At OppLoans, we celebrate every win, whether it’s a win for the whole company or just a win for the person sitting next to us. And more important than celebrating our wins, we celebrate each other. Because we know that without all the great people who here, there wouldn’t any to celebrate at all.
Speaking of celebrating, we’re currently wrapping up a fantastic 2017, and we’re looking forward to the massive celebration we’re going to throw after an even better year in 2018. And in case you were wondering: No, we haven’t stopped expanding and we don’t have any plans to stop in the near future. If you want to work with us—and we are clearly an awesome place to work—check out our new careers page. We can’t wait to meet you.
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