Contact Us | OppLoans

Our customer support team is ready to assist you. Contact us today!

Call Us

Customer Support: (800) 990-9130
Corporate Number: (312) 212-8079

Hours of Operation:

7 a.m. to 11:30 p.m. CT, Monday–Friday
9 a.m. to 5:00 p.m. CT, Saturday–Sunday

Email Us

If you have a complaint, you may contact our Compliance Department at customercomplaints@opploans.com.

If you have an application or payment related question, you may contact our Customer Service Department at info@opploans.com.

To submit documents, please send emails to docs@opploans.com and faxes to faxes@opploans.com.

If you have a credit reporting dispute, you may contact our Resolutions Department at resolutions@opploans.com or by regular mail at:

FinWise c/o OppLoans
Attn: Resolutions Department
130 E. Randolph Street, Suite 3400
Chicago, IL 60601

Write to Us

OppLoans
130 E Randolph St, Suite 3400
Chicago, IL 60601

871 Coronado Center Drive
Suite 200 Office 266
Henderson, NV 89052
(618) 433-3475
Nevada office hours:
10 a.m. to 4 p.m. PST, Monday–Friday

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Industry Insight:

© 2020 Opportunity Financial, LLC. All Rights Reserved. Use of Opportunity Financial, LLC is subject to our Terms of Use and Privacy Policy.

Applications submitted on this website may be originated by one of several lenders, including: FinWise Bank, a Utah-chartered bank located in Sandy, UT, member FDIC; Opportunity Financial LLC, a licensed lender in certain states. All loans funded by FinWise Bank will be serviced by OppLoans. Please refer to our Rates and Terms page for more information.

DE residents: Opportunity Financial, LLC is licensed by the Delaware State Bank Commissioner, License No. 013016, expiring December 31, 2020.

NM Residents: This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at (505) 476-4885 or visit the website http://www.rld.state.nm.us/financialinstitutions/.

NV Residents: The use of high-interest loans services should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.

OppLoans performs no credit checks through the three major credit bureaus Experian, Equifax, or TransUnion. Applicants’ credit scores are provided by Clarity Services, Inc., a credit reporting agency.

Based on customer service ratings on Google. Testimonials reflect the individual's opinion and may not be illustrative of all individual experiences with OppLoans. Check loan reviews.

* Approval may take longer if additional verification documents are requested. Not all loan requests are approved. Approval and loan terms vary based on credit determination and state law. Applications processed and approved before 7:30 p.m. ET Monday-Friday are typically funded the next business day.

†TX residents: Opportunity Financial, LLC is a Credit Access Business that arranges loans issued by a third-party lender. Neither OppLoans nor the third-party lender reports payment history to the major credit bureaus: TransUnion, Experian, and Equifax.

Rates and terms vary by state.

If you have questions or concerns, please contact the Opportunity Financial Customer Support Team by phone at 855-408-5000, Monday – Friday, 7 a.m. – 11:30 p.m. and Saturday and Sunday between 9 a.m. – 5:00 p.m. Central Time, or by sending an email to help@opploans.com.

OppLoans is committed to meeting the needs of all our customers and making our products and services accessible to everyone. These ongoing efforts include focusing on meeting online usability and design recommendations by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0 and 2.1. We are continuously striving to enhance our content and technology to improve the accessibility of our website to better serve the needs of all our customers. If have you any accessibility-related questions or concerns, please feel free to contact us at info@opploans.com.