skip to main content

Have a question? Get in Touch!

Email Us

  • For all pre-application, application, and refinance questions, you may contact us at
  • For all questions relating to an existing account, including any payment-related questions, you may contact us at
  • If you have a complaint, you may contact our Complaint Management Team at
  • If you believe we may have improperly credit reported your account, you may contact us at
  • If you believe you may have been the victim of identity theft, please contact us at

Write to Us!

Write to us and address your mail to the following

Chicago Branch

Opportunity Financial, LLC
130 E Randolph St. Suite 3400
Chicago, IL 60601

Customer Support: (800) 990-9130
Corporate Number: (312) 212-8079

Hours of Operation
7:00AM – 11:30PM CT Monday – Friday
9:00AM – 5:00PM CT Saturday and Sunday



Nevada Branch

870 Coronado Center Drive
Suite 200 Office 266
Henderson, NV 89052
Customer Support: (618) 433-3475

Hours of Operation
7:00AM – 11:30PM CT Monday – Friday
9:00AM – 5:00PM CT Saturday and Sunday

© 2021 Opportunity Financial, LLC. All Rights Reserved. Use of Opportunity Financial, LLC is subject to our Terms of Use and Privacy Policy.

California Disclosures and Privacy Policy | California Consumers can opt-out of the sale of personal information by clicking Do Not Sell My Personal Information.

Applications submitted on this website may be originated by one of several lenders, including: Opportunity Financial LLC, a licensed lender in certain states; or one of our lending partners . All loans originated by our lending partners will be serviced by OppLoans.

NV Residents: The use of high-interest loans services should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.


To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

If you have questions or concerns, please contact the Opportunity Financial Customer Support Team by phone at 855-408-5000, Monday – Friday, 7 a.m. – 11:30 p.m. and Saturday and Sunday between 9 a.m. – 5:00 p.m. Central Time, or by sending an email to

California Residents, view the California Disclosures and Privacy Policy for info on what we collect about you.