Due to the upcoming bank holiday on Friday, 7/4, our Originations Support Team will be available from 7 a.m. - 8 p.m. CDT. Our Payments Department will be closed. Customers approved after 12:00 p.m. CDT on Thursday, 7/3 through 11:59 a.m. CDT on Monday, 7/7 may be funded as soon as Monday, 7/7.

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Am I eligible for a refinance on my loan?

Our bank partners review multiple factors when determining refinance eligibility, including, but not limited to, your current loan history, such as paying at least 15% or $400 towards your current loan balance (whichever comes first) and making on-time payments, as well as your previous loan history.

Not everyone eligible to apply for a loan refinance will be approved when they apply. If you are eligible to apply for a refinance, you will see a “Refinance Now” option in the customer portal.

Sign in to see if you qualify to apply for a refinance.

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