Multi-Factor Authentication FAQs

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Multi-factor authentication, or MFA, is an effective way to increase protection for customer accounts against common threats, such as phishing attacks and identity theft. 
MFA introduces another layer of security to the login process by requiring OppLoans customers to enter two or more factors to prove their identity – one factor being username and password, and ...
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Please follow the steps below:

Go to
Enter your username and password to login.
Confirm the last four digits of the phone number on file.

If the last four digits of the phone number are accurate, select “Yes” to continue to MFA.
If the last four digits of the phone number are inaccurate, select “No” to continue to ...
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Customer trust and information security is one of the highest priorities at OppLoans. Now more than ever, it is critical to have stronger security measures in place to protect our customers and their sensitive information. 
Because of this, OppLoans requires customers to use multi-factor authentication, or MFA, when attempting to access the customer portal.

We require all applicants and customers to complete MFA when accessing the customer portal to increase protection of sensitive information. Applicants and customers are not able to opt out or bypass MFA.

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California Disclosures and Privacy Policy | California Consumers can opt-out of the sale of personal information by clicking Do Not Sell My Personal Information.

Applications submitted on OppLoans' website will be originated by one of our lending partners. All loans originated by our lending partners will be serviced by OppLoans.


To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

If you have questions or concerns, please contact the Opportunity Financial Customer Support Team by phone at (800) 990-9130, Monday – Friday, 7 a.m. – 11:30 p.m. and Saturday and Sunday between 9 a.m. – 5:00 p.m. Central Time, or by sending an email to

California Residents, view the California Disclosures and Privacy Policy for info on what we collect about you.