General FAQs
The OppLoans Platform offers online personal installment loans from our lending partners, which are unsecured, closed-ended loans that are repaid according to a set term and schedule, where each payment is an equal portion of the total amount borrowed and accrued interest.
For more information, please see our Rates and Terms.
The rates and terms for the products offered through the OppLoans Platform are specific to your state of residence. We are continuously testing a range of rate options with our lending partners.
Please visit our Rates and Terms page to see rules specific to your state.
Click on “Log in,” which is located in the upper right-hand corner. Then click on “Forgot password.” You can also click here.
You will be prompted to change your password. Please make sure to enter the email address you used to apply with us. When you change your password, the new password must meet the criteria listed.
We use special underwriting criteria that are tied to your information as well as your mail code. Entering in the mail code helps to speed things along, but your offer will be the same.
If you received mail stating you’ve been pre-qualified, entering your mail code helps speed along the underwriting process tied to your information and mail code.
You can apply directly on our website at www.opploans.com and proceed without your mail code. Once you apply, your information will be recognized and you will receive the same benefits as if you had the code.
You can enter your mail code and apply through https://www.opploans.com/myloan/ or by clicking “Did you receive a code in the mail? Click here” on www.opploans.com.
Pre-qualified means that you meet our initial requirements, but are still subject to identity verification and credit information.
Loan approval is subject to confirmation that your income, credit history, and application information meet the minimum requirements established for this offer.
The next step would be to complete an application using your provided mail code. To apply, click here: https://www.opploans.com/myloan/.
You should see https://www.opploans.com/myloan/ listed on the mailer that has your mail code. You can enter your mail code there.
We apologize if you received a mail offer intended for someone else.
To opt out of receiving these mail offers, call the phone number(s) in the box at the bottom of the OppLoans mail-offer letter where it says, “You can choose to stop receiving 'prescreened' offers of credit from this and other companies.”
Please call the number(s) in the box at the bottom of the OppLoans mail offer where it says, “You can choose to stop receiving ‘prescreened’ offers of credit from this and other companies.”
To opt out of getting prescreened offers through the major credit bureaus, you can also visit the website optoutprescreen.com.
For information on what smishing is, how to report it, and how to avoid smishing scams, check out the helpful information below:
What is smishing?
Text message or SMS phishing—also called “smishing”—occurs when scam artists use deceptive text messages to lure consumers into providing their personal or financial information. The scam artists that send smishing messages often impersonate a government agency, bank, or other companies to lend legitimacy to their claims. Smishing messages typically ask consumers to provide usernames and passwords, credit and debit card numbers, PINs, or other sensitive information that scam artists can use to commit fraud.
How to report smishing:
- Contact the company or organization that supposedly sent the text, using a phone number or website you know to be legitimate, so it can alert others and work with law enforcement to investigate the activity.
- Forward spam and scam texts to 7726 (SPAM), the spam reporting service run by the mobile industry. This sends the text to your phone carrier to investigate.
- Use tools on your mobile devices or from your carrier to filter or block unwanted messages or unknown senders.
- Report the phishing attack to the FTC at ReportFraud.ftc.gov.
How to avoid smishing scams:
- Never provide your personal or financial information in response to text messages from unknown senders. Government agencies, banks, and other legitimate companies never ask for personal or financial information, like usernames, passwords, PINs, or credit or debit card numbers via text message.
- Don’t be rushed. Smishing scams attempt to create a false sense of urgency by implying that an immediate response is required or that there is a limited time to respond. Verify the identity of the sender and take the time to ask yourself why the sender is asking for your information, then engage them through a trusted site or number.
- Don’t click open links in unsolicited text messages. Clicking the link may infect your mobile device with a virus or malware designed to steal the personal or financial information stored on the device.
- Don’t respond to a smishing message, or call a telephone number listed in an unsolicited text message. Responding, even to ask the sender to stop contacting you, verifies that your phone number is active and that you are willing to open such messages, which may lead to an increase in the unsolicited text messages you receive.
- Use caution when providing your cell phone number or other information on social media. This personal information can be easily bought, sold, and traded, and make you a target for smishing scams.
Products available through the OppLoans Platform are not yet available in all areas. Our current list of states served with our lending partners is available here.
We are always looking for opportunities to expand our portfolio of products to best serve consumers across the country, so if we do not yet service your area, please check back soon!
APR stands for Annual Percentage Rate and is your true cost of credit stated on an annual basis.
It includes a loan's interest rate and origination fees and takes into account factors such as repayment amounts and frequency.
Rest assured, OppLoans and its lending partners do not charge any such origination fees on the loans offered through the OppLoans Lending Platform. Even though your APR may differ slightly from your interest r...
Due to legal and regulatory requirements, we are required to retain all records, including documents and electronic records, for a retention period of seven (7) years for OppFi customers, or anyone who received a product or service, and five (5) years for all consumers who did not receive a product or service. OppFi may also be required to retain certain records in order to comply with applicable laws and regulations, such as resp...
We take our commitment to preventing fraud and identity theft very seriously.
If you believe you are a victim of identity theft and would like OppFi to conduct an investigation, please contact us at fraud@oppfi.com or via phone at (800) 990-9130, and we will begin investigating immediately. Please be sure to include your full name and any account numbers you may have if contacting us via email.
You will be notified of the outcome ...
OppLoans provides access to credit products to consumers throughout the United States through partnerships with our lending partners:
- FinWise Bank (FW Bank) is a state-chartered financial technology bank located in Murray, Utah.
- First Electronic Bank (FEB) is a state-chartered industrial bank headquartered in Salt Lake City, Utah.
- Capital Community Bank (CC Bank) is a state-chartered bank located in Provo, Utah.
Yes! OppLoans is legitimate and is not a scam.
OppLoans is one of the highest-rated companies in the non-prime consumer lending space. OppLoans has an A+ rating from the Better Business Bureau and is highly rated on Trustpilot and LendingTree for our unmatched customer service.
OppLoans has been named on Inc. 500’s list of fastest growing companies, is one of Built in Chicago’s top 100 digital companies, and was named an industry ...
If you moved to a state where we work with lending partners and provide products through the OppLoans Lending Platform and you were previously a customer with an account in good standing, you may be able to submit an application.
For more information about the product options and lender(s) in your state, please visit our Rates and Terms page.
OppLoans does not originate loans. Our lending partners originate loans in certain states (please see our Rates and Terms page for more details). However, OppLoans has contracted with our lending partners to service the loan products that originate through our website. Therefore, OppLoans will be your single point of contact for all questions or concerns.
Our lending partners are state-chartered banks that use the OppLoans Platform to originate credit products for consumers. All loans originated by our lending partners will be serviced by Opploans.
As the servicer of these credit products, you will work with OppLoans directly.
In the pre-digital age, a bank or credit union could provide access to a personal loan through a sometimes lengthy application process. With an online lending platform, your application can be reviewed and you may receive a decision on the same day. With OppLoans, depending on when you are approved, you may receive funds as soon as the same business day.1
OppLoans is a leader in the online lending industry. Our online application ...
There are many different kinds of personal loans. From the credit card in your wallet to the mortgage on your house to the money you borrowed from a family member, the sheer number of financial products out there can be overwhelming.
An installment loan is probably the most common type of personal loan. With an installment loan, you pay back the amount borrowed (called the principal) plus any accrued interest in regular payments o...
An online personal loan is a loan made to an individual rather than a business. They are usually sought in order to consolidate debt or to cover emergency expenses. The two main types of online personal loans are “secured” loans and “unsecured” loans.
Secured Loan: A secured loan is one where property is pledged as collateral. For instance, a mortgage is a secured loan with the borrower's house serving as collateral. Should the bo...