Credit Education & Credit Reporting FAQs
A loan funded through one of our lending partners will reflect on your credit report both as OppLoans and the name of the lending partner your loan is offered through.
For FinWise Bank (FW Bank) Loans
Reporting on your account will show up on your credit report as “FinWiseOppLoans” (TransUnion) OR “FinWise/OppLoans” (Non-TransUnion)
For First Electronic Bank (FEB) Loans
Reporting on your account will show up....
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The OppLoans Resolutions Team strives to respond to all customer inquiries within 30 calendar days.
OppLoans does not partake in the pay to delete practice. If you enter into an agreement to settle or pay off your account, the account will be reported as such once the agreement has been met on your credit report.
Make sure to check your credit report directly from each bureau as opposed to third-party sites, such as Credit Karma. Third-party sites may take additional time to process new information and update your credit report. If you have questions about your Credit Karma account, please reach out to their member support team.
At OppLoans, refinancing your loan results in your previous loan being paid and a new loan opening. OppLoans reports the previous account as refinanced and closed as of the refinance date. The newly originated loan will be reported to the credit bureaus in our monthly reporting until a final status is reached.
If you have any questions about how long accounts remain on your credit report, please refer to each bureau directly as the time may vary.
OppLoans follows industry standard guidelines for credit reporting, and these standardized guidelines indicate how to report installment products, such as a paid off OppLoans account.
Due to the guidelines provided, we report accounts that are paid off with a code that indicates the account is both paid and closed. Each credit bureau and each third party website that shows information from a credit report has different methods of reflecting the information provided to them and may reflect the same paid and closed remark differently.
If you have further questions about how each credit bureau reflects or scores information provided to them, please reach out to each bureau directly, as the information may vary bureau to bureau.
Once an account is reported as charged off, the remark will remain on the account until each bureau no longer reflects that account on your credit report. The remark cannot be removed even after a payoff or settlement, as it accurately reflects the delinquency of the account at the time of payment.
For more information about how long information remains on your credit report, please reach out to each bureau directly.
When an account is included in bankruptcy, information regarding the bankruptcy is reported to the credit bureaus. This information continues to reflect on the credit bureaus for up to 10 years.
If you have any questions, please see below for each credit bureau's contact information.
- Equifax: 888-548-7878 or equifax.com
- Experian: 888-397-3742 or experian.com
- TransUnion: 800-916-8800 or transunion.com
Accounts reported to the credit bureaus are reported on a monthly basis, between one to two weeks following the final date of the prior month.
For example, all account activity between May 1 and May 31 will typically be reported to the credit bureaus by mid-June. If your loan was paid off in May, you will typically see the updated payoff information reflected with the credit bureaus in the second or third week of June.
Please contact our Resolutions Department via email at resolutions@opploans.com or by mail to the corresponding address below.
For loans made by FinWise Bank:
FinWise c/o OppLoans
ATTN: Resolutions Department
P.O. Box 5040
Fredericksburg, VA 22403
For loans made by First Electronic Bank:
First Electronic Bank c/o OppLoans
ATTN: Resolutions Department
P.O. Box 5040
Fredericksburg, VA 22403
For loans made by Capital Community Bank (CC Ba...
OppLoans reports to the three major credit bureaus: TransUnion, Equifax, and Experian.
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If you have Bad Credit (typically considered a FICO score of 580 or below), it can impact your life in many ways. It can affect your employment opportunities, apartment rental prospects, and more.
To have “bad credit” means you’re considered a riskier--and less creditworthy--borrower than someone with “good credit” (a FICO score of 670 or above). Because you may be seen as someone less likely to pay back what you borrow, lenders will likely charge a higher interest rate to offset that risk.
Bad Credit can be expensive and hold you back in life. So what’s the solution?
The answer is to evolve bad credit into good credit. It can be done, but it always takes time. For more on Bad Credit (and its potential solutions) visit our blog post What is a Bad Credit Loan?