Credit Education & Credit Reporting
How long does it take for OppLoans Resolutions Team to email me back?
The OppLoans Resolutions Team strives to respond to all customer inquiries within 10 business days.
Am I able to pay to delete my account from my credit report?
OppLoans does not partake in the pay to delete practice. If you enter into an agreement to settle or pay off your account, the account will be reported as such once the agreement has been met on your credit report.
My Credit Karma account reflects outdated information, can OppLoans update it?
Make sure to check your credit report directly from each bureau as opposed to third-party sites, such as Credit Karma. Third-party sites may take additional time to process new information and update your credit report. If you have questions about your Credit Karma account, please reach out to their member…
Why was my account reported closed on my credit report when I refinanced my loan?
At OppLoans, refinancing your loan results in your previous loan being paid and a new loan opening. OppLoans reports the previous account as refinanced and closed as of the refinance date. The newly originated loan will be reported to the credit bureaus in our monthly reporting until a final status…
Why does my account show as closed on my credit report after I pay off my loan?
OppLoans follows industry standard guidelines for credit reporting, and these standardized guidelines indicate how to report installment products, such as a paid off OppLoans account. Due to the guidelines provided, we report accounts that are paid off with a code that indicates the account is both paid and closed. Each…
If I pay off my written off account, will the charge off remark be removed from my credit report?
Once an account is reported as charged off, the remark will remain on the account until each bureau no longer reflects that account on your credit report. The remark cannot be removed even after a payoff or settlement as it accurately reflects the delinquency of the account at the time…
My account is included in bankruptcy, why does it still reflect on my credit report?
When an account is included in bankruptcy, information regarding the bankruptcy is reported to the credit bureaus. This information continues to reflect on the credit bureaus for up to 10 years. If you have any questions, please see below for each credit bureau’s contact information. Equifax: 888-548-7878 or equifax.com Experian:…
What is OppU and what are the credit education courses?
OppU is a national standards-aligned personal finance curriculum designed to teach essential concepts like saving, budgeting, credit education, and more. OppU can help you master your money with fun and free videos and quizzes. For more information, click here – https://www.opploans.com/oppu/.
When will my loan get reported to the credit bureaus?
Accounts reported to the credit bureaus are reported on a monthly basis, between 1 to 2 weeks following the final date of the prior month. For instance, all account activity between May 1st and May 31st will typically be reported to the credit bureaus by mid-June. If your loan was…
What do I do if there is an error on my credit report regarding my loan?
For loans made by FinWise Bank, please contact our Resolutions Department via e-mail at email@example.com or by regular mail at: FinWise c/o OppLoans ATTN: Resolutions Department 130 East Randolph Street, Suite 3400 Chicago, IL 60601 For loans made by First Electronic Bank, please contact our Resolutions Department via e-mail at…
Do you report payment history to the major credit bureaus?
Yes, OppLoans reports to the three major credit bureaus – Transunion, Experian, and Equifax – on a monthly basis except for loans originated by OppLoans in the states of Texas and Ohio.
What will show up on my credit report?
A loan funded through one of our lending partners will reflect on your credit report both as OppLoans and the name of the partner in question. For FinWise Bank Loans Reporting on your account will show up on your credit report as “FinWiseOppLoans” (TransUnion) OR “FinWise/OppLoans” (Non-TransUnion). For First Electronic…
What do I receive if I complete the online credit education courses?
There are numerous benefits! OppU is a national standards-aligned personal finance curriculum designed to teach essential concepts like saving, budgeting, credit education and more. OppU can help you master your money with fun and free videos and quizzes. Get started with OppU here or check out the Educator’s Guide for curriculum details.