What is Multi-Factor Authentication?
Customer trust and information security is one of the highest priorities at OppFi. Now more than ever, it is critical to have stronger security measures in place to protect our customers and their sensitive information. Because of this, OppFi requires customers to use Multi-Factor Authentication (“MFA”) when attempting to access their customer portal.
MFA is an effective way to increase protection for customer accounts against common threats such as phishing attacks and identity theft. MFA introduces another layer of security to the login process by requiring OppFi customers to enter two or more factors to prove their identity.
One factor is the customer’s username and password, and the second factor is a security code that will be sent to our customers via Voice or SMS.