I cannot log into my account. What should I do?
If you need to reset your password, visit the Reset Your Password page and follow the on-screen instructions using the same email address you used when creating your account.
If you are locked out at the Multi-Factor Authentication (MFA) step after three failed security code attempts, please wait eight hours to re-attempt login. If you are locked out at the Multi-Factor Authentication (MFA) step after three failed SSN attempts, please submit SSN and ID documentation to docs@opploans.com to ensure our information on file is correct.
If you're still unable to log in, please call us at (800) 990-9130 for more assistance.
California Residents, view the California Disclosures and Privacy Policy for info on what we collect about you.
Please be advised that you will no longer be subject to, or under the protection of, OppFi's privacy and security policies. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of OppFi. Further, OppFi is not responsible for and does not endorse, guarantee, or monitor content, availability, viewpoints, products, or services that are offered or expressed on external websites.