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Frequently Asked Questions

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To see if you qualify for a settlement agreement, please Contact Us and our Advocates will assist you.

To upload documents, Sign In to your OppLoans customer portal and click on the “Upload Documents” icon on your screen (it will be an arrow pointing upwards). From there, you will see “choose files” which will allow you to upload the document of your choice.

If you would like to change your repayment method, please Contact Us and our Advocates will assist you.

To view your payment history and payment schedule, Sign In to your account. For more information about payments and your options, please Contact Us and our Advocates will assist you.

In order to be eligible for a refinance, you must have paid at least 15% or $400 towards your current loan balance (whichever comes first) and you cannot be in a past due status. Sign In to see if you qualify for a refinance.

If you need to reset your password, visit Reset Your Password and follow the on-screen instructions using the same email address you used when creating your account. If you do not have an existing OppLoans account, Apply Now to start your application. If you’re still unable to login, please Contact…
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To update your application or account information, like name, email, social security number, or banking and payment information, please Contact Us and our Advocates will assist you.

To check the details of your loan payments, log into your account here to view your loan agreement, your scheduled upcoming payments, past payments, and check your balance.

If you are unable to make your scheduled payment for any reason, or you missed a past payment, please Contact Us and our Advocates will assist you.

We understand that financial situations change and that you may need more flexibility when borrowing money. To help in this process, we offer refinances to eligible current customers. If you are eligible to refinance, you will see a “Refinance Now” option in your customer portal.

Yes! At OppLoans, we want to make things convenient for you. OppLoans does not charge any prepayment fees. You can pay off your loan or make additional payments at any time. Simply log into your account to make a payment using your saved bank account (ACH) or a debit card….
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It’s important to OppLoans to offer easy and convenient ways to pay back your loan. The most popular and preferred method for many customers is through electronic fund transfer (EFT).  We also offer a recurring payment option of remotely created checks, debit card, and paper check options. For one-time payments,…
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Simply go to our Homepage and click the “My Account” button in the upper right-hand corner. Once you log in, you will be able to select “Change Password” on your customer dashboard to complete your password change.

Simply go to our Homepage and click the “My Account” button in the upper right-hand corner. Once you login to your account, you will be able to view your loan agreement and check your balance.

No worries! We’ll help you set a new password for your security. Here’s how: Click on the “My Account” button in the upper right-hand corner of our site Click on the “Forgot password?” link Enter your email and your login information Check your email for instructions on how to set…
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California Disclosures and Privacy Policy | California Consumers can opt-out of the sale of personal information by clicking Do Not Sell My Info .

Applications submitted on this website may be originated by one of several lenders, including: Opportunity Financial LLC, a licensed lender in certain states; or one of our lending partners . All loans originated by our lending partners will be serviced by OppLoans.

NV Residents: The use of high-interest loans services should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.

USA PATRIOT ACT NOTICE: IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

If you have questions or concerns, please contact the Opportunity Financial Customer Support Team by phone at 855-408-5000, Monday – Friday, 7 a.m. – 11:30 p.m. and Saturday and Sunday between 9 a.m. – 5:00 p.m. Central Time, or by sending an email to info@opploans.com.

Our Commitment to Accessibility

Opportunity Financial, LLC is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (855) 408-5000 or email our team at info@opploans.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

California Residents, view the California Disclosures and Privacy Policy for info on what we collect about you.