skip to main content

Account & Loan Repayment FAQs

Can’t find what you’re looking for? Contact us

To see if you qualify for a settlement agreement, please Contact Us and our Advocates will assist you.

To upload documents, Sign In to your OppLoans customer portal and click on the “Upload Documents” icon on your screen (it will be an arrow pointing upwards). From there, you will see “choose files” which will allow you to upload the document of your choice.

If you would like to change your repayment method, please Contact Us and our Advocates will assist you.

To view your payment history and payment schedule, Sign In to your account. For more information about payments and your options, please Contact Us and our Advocates will assist you.

If you need to reset your password, visit Reset Your Password and follow the on-screen instructions using the same email address you used when creating your account. If you do not have an existing OppLoans account, Apply Now to start your application. If you’re still unable to login, please Contact Us
Read more

To update your application or account information, like name, email, social security number, or banking and payment information, please Contact Us and our Advocates will assist you.

To check the details of your loan payments, log into your account here to view your loan agreement, your scheduled upcoming payments, past payments, and check your balance.

If you are unable to make your scheduled payment for any reason, or you missed a past payment, please Contact Us and our Advocates will assist you.

Yes! At OppLoans, we want to make things convenient for you. OppLoans does not charge any prepayment fees. You can pay off your loan or make additional payments at any time. Simply log into your account to make a payment using your saved bank account (ACH) or a debit card.
If you choose to pay off …
Read more

It’s important to OppLoans to offer easy and convenient ways to pay back your loan. The most popular and preferred method for many customers is through electronic fund transfer (EFT).
We also offer a recurring payment option of remotely created checks, debit card, and paper check options. For one-time payments, we accept debit cards and EFT. …
Read more

Click on “Log in,” which is located in the upper right-hand corner. Then click on “Forgot password.” Otherwise you can click directly here. You will be prompted to change your password. Please make sure to enter the email address you used to apply with us. When you change your password, the new password must …
Read more

Simply go to our Homepage and click the “My Account” button in the upper right-hand corner. Once you login to your account, you will be able to view your loan agreement and check your balance.

No worries! We’ll help you set a new password for your security. Here’s how:

Click on the “My Account” button in the upper right-hand corner of our site
Click on the “Forgot password?” link
Enter your email and your login information
Check your email for instructions on how to set a new password

© 2022 Opportunity Financial, LLC. All Rights Reserved. Use of Opportunity Financial, LLC is subject to our Terms of Use and Privacy Policy.

California Disclosures and Privacy Policy | California Consumers can opt-out of the sale of personal information by clicking Do Not Sell My Personal Information.

Applications submitted on this website may be originated by one of several lenders, including: Opportunity Financial LLC, a licensed lender in certain states; or one of our lending partners. All loans originated by our lending partners will be serviced by OppLoans.

NV Residents: The use of high-interest loans services should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.


To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

If you have questions or concerns, please contact the Opportunity Financial Customer Support Team by phone at (800) 990-9130, Monday – Friday, 7 a.m. – 11:30 p.m. and Saturday and Sunday between 9 a.m. – 5:00 p.m. Central Time, or by sending an email to

California Residents, view the California Disclosures and Privacy Policy for info on what we collect about you.